Mitra10 has once again achieved excellent performance by having been awarded the Top Brand Award 2013 in the “Building Materials Retail” category, which has been the third time for the Company since its establishment. The award was given by Marketing magazine, along with Frontier Consulting Group to Mitra10, which was represented by President Director Mr Andy Totong, on Tuesday, 23 July 2013 at Mulia Hotel, Jakarta.
To determine the Top Brand Index (TBI), the survey was conducted from May to June 2013 in 8 major cities, namely Jakarta, Bandung, Semarang, Surabaya, Medan, Makassar, Pekanbaru, and Balikpapan. The total number of respondents who participated in the survey was 5,200 people, which consisted of 3,250 random sample, 1,100 retail random sample, and 800 booster sample.
We hope the award will encourage Mitra10 to continuously improve the quality of service and to deliver value to customers, in order to make Mitra10 as the ultimate choice in fulfilling building materials and home supplies needs.